Policies
Booking terms & cancellations
Plain-language terms for booking a farmhouse through Farmhouze.
How it works
- 01Send a request. Pick a farmhouse, your dates and guest count. No payment, no account.
- 02We check with the owner. We call the owner and confirm availability, usually within 2 hours.
- 03Pay the advance. Dates are free? We hold them for 24 hours while you pay a 30% advance by UPI.
- 04It's booked. You get your booking pass with the exact address, check-in time and caretaker's number.
Booking terms
- Farmhouze is a booking agent: we arrange your booking with the property owner, who hosts you.
- Your booking is confirmed only once the advance is received and your booking pass is issued.
- The balance is paid at check-in, directly as instructed on your booking pass.
- Each farmhouse's own house rules apply and are listed on its page.
- Guest count must match the booking. Extra guests need prior approval and may be charged.
- Damage to the property is charged at actual cost by the owner.
- The advance is 30% of the quote. Dates are held for 24 hours after we confirm availability; if the advance isn't received in that time, the hold lapses and the dates may be offered to others.
Cancellation policy
| When you cancel | What happens |
|---|---|
| 15+ days before check-in | Full refund of advance |
| 7–14 days before | 50% refund, or one free date change |
| Under 7 days | No refund; one date change within 3 months, subject to availability |
| Weather or government restrictions | Free date change |
Each farmhouse's own house rules are listed on its page and apply during your stay.
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